If your account is locked after too many failed sign-in attempts, wait for the lockout period to end (about 20 minutes). Then either sign in with your correct password or reset your password if you do not remember it.
If you know your password
Stop trying to sign in for the full lockout period.
Go back to the regular sign-in page after the wait time ends.
Enter your email address and password manually.
If you still cannot sign in, reset your password.
If you do not remember your password
Stop trying to sign in for the full lockout period.
Click Forgot Password.
Enter the email address on your account.
Use the reset link in the email to create a new password.
Return to the sign-in page and sign in with the new password after the lockout period ends.
If you still cannot sign in
Check that you are using the right email address.
Try typing your password instead of relying on autofill.
If you see a reCAPTCHA warning follow these steps too.
Contact support if the reset email never arrives.