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On Crane, receiving payments from international clients works like this with Regular Crypto Deposits: send crypto wallet address to client > receive crypto in your Crane wallet > convert the crypto in your Crane wallet to naira > send the naira to your local bank account. The steps take five minutes or less.

However, Bank Direct shortens the process and time of receiving crypto on Crane by removing the manual conversion phase. Bank Direct automatically converts crypto from clients to naira using the current market rate and sends it to your designated local bank account. It makes cross-border payments easier, faster, and more convenient.

Receiving payment from international clients works like this with Bankd Direct: copy and send a crypto wallet address to your client > receive the naira equivalent of your crypto in your local bank account.

Follow the steps below to set up Bank Direct on the Crane app.

Go to settings > Account > Toggle the Bank Direct button on like this:

The Bank Direct feature is available to only Crane users who have completed at least KYC Tier 2. If you haven’t done that, you’ll be prompted to do so before configuring the feature. Otherwise, proceed to selecting your bank account (step 3).

b). Select Get Started. Then choose NIN for identity verification.

c). Enter the necessary personal information (first name, last name, and NIN). You’ll receive a one-time password (OTP) on the number attached to your NIN. To avoid KYC verification issues, ensure the name you provide matches the one on your NIN. If you don’t receive the OTP, click on the selfie option for validation.

d). After verifying your identity with NIN, click Add bank account to connect your bank.

e). Select your bank from the Select Bank dropdown. Then add your account number. Our system will automatically provide the bank account details. Then click proceed.

You’ll receive 1,000 Crane Coins (CNC) after completing KYC Tier 2 verification. You can use CNC for airtime recharge, data subscriptions, or cash swaps.

Select your destination account for Bank Direct. Alternatively, you can add a new bank account for Bank Direct using the Add new button.

After clicking Proceed, you’ll receive a notification (like the image below) confirming the activation of the feature.

Now that you know how to enable the Bank Direct feature, let’s explain how to use it to collect payments.

III). Choose your designated bank or click “Add new” to add a new account for direct crypto to naira payments

V). Copy the network and share it with your client. Ensure the network you chose on Crane is the same as your clients to avoid losing payment. Expect your payment in 150 seconds or less. The notification trail of your "credit alert" will look like this:

Conversions typically go through with ease on Crane. But if you experience delays, contact support@usecrane.co for fixes. 

Yes, you can use the Bank Direct feature to receive money with all the available digital assets on Crane.

Yes! You can select another bank to receive money via Bank Direct.

Follow this process to switch your bank: Go to Receive > Select Bank Direct > Choose destination bank > Add new > Enter your new bank information.

No, your bank account will NOT be red-listed for linking it with us. We require you to link your bank to ensure your payment goes to the account number that belongs to you, not someone else's.

Only users who have completed KYC Tier 2 and Tier 3 can use Bank Direct to receive money on Crane.

Tier 2 requires the following documents:

Besides the documents provided in KYC Tier 2, you need to meet the requirements listed below for Tier 3 clearance:

Note: Your email address and phone number are mandatory for identity confirmation in every KYC tier except Tier 0. 

KYC is a mandatory requirement from the Central Bank of Nigeria (CBN) for identifying clients of financial businesses like Crane. KYCs are necessary for account security, regulatory compliance, and accountability.

Crane has four KYC tiers: Tier 0, Tier 1, Tier 2, and Tier 3. The table below explains the requirements and limits for each tier.