Professional registration checks are essential and need to be continuously verified. At Credentially, we have an integrated system which checks your professional registration number against the GMC, NMC, and HCPC databases. Regarding other registration numbers as for now, they can be collected for a manual check by the admin.
There are two ways to enter your number into the system:
Do it upon your onboarding. Usually, you will be asked to fill in your professional registration number in your onboarding on Credentially.
OR
You can enter your registration number later on by entering it in your profile's 'Professional registration' tab. See the GIF below.
NOTE: Enter your PIN using uppercase letters instead of lowercase symbols. E.g. 99A9999A.
Once the correct PIN number is provided, you will see the status 'REGISTERED' on your screen.
History of checks
Credentially tracks the history of GMC, NMC, and HCPC checks data and statuses. If you want to look through it, just click on the 'View History' sign.
As a staff member, you will be able to see if something has gone wrong with your professional registration. Your administrators will be able to see the history of these checks as well.
Frequency of professional registration checks
GMC check: every day (displays check date, status)
HCPC check: weekly (displays check date, status)
NMC check: weekly (displays check date, qualification, and status)
Want to know more about the meaning of NMC, GMC, and HCPC tags?
As a staff member, you might come across several professional number tags. You may see it in your Profile Dashboard. On the example below a user has the 'No NMC number' tag.
NMC tags
NMC Alert
If you see the 'NMC Alert' tag next to your name, it means that the information about the NMC number exists, this tag has one of the following statuses:
- Not currently practising,
- Removed by a fitness to practise (FtP) panel,
- Suspended by an FtP panel,
- Voluntarily removed,
- Interim suspension order,
- Conditions of practice order,
- Interim conditions,
- Undertakings,
- Sanction pending (see the screenshot below),
or Credentially received status, which is not defined in the list of known statuses.
Also, it has a non-compliant impact on compliance status.
NO NMC number (PIN) means that the NMC number is not entered on Credentially; it has a non-compliant impact on compliance status.
NMC NOT FOUND means that the NMC number is not found in the register; it has a non-compliant impact on compliance status.
GMC tags
GMC Alert
It means that the information about the GMC number exists, this tag has one of the following statuses:
- Suspended,
- Not Registered - Having relinquished registration,
- Not Registered - Erased for fraudulent application,
- Not Registered - Erased after Fitness to Practise panel hearing,
- Not Registered - temporary registration expired,
- Not Registered - Deceased,
- Not Registered - Administrative Reason,
- Not Registered,
- Not Registered - Provisional Registration Expired,
or Credentially received status, which is not defined in the list of known statuses.
Also, it has a non-compliant impact on compliance status.
GMC Not Found means that the GMC number is not found in the register; it has a non-compliant impact on compliance status.
No GMC number means that the NMC number is not entered on Credentially; it has a non-compliant impact on compliance status.
HCPC tags
HCPC Alert
It means that the information about the HCPC number exists, this tag has one of the following statuses:
- Deregistered Suspension,
- Deregistered,
- Interim Suspension,
or Credentially received status, which is not defined in the list of known statuses.
Also, it has a non-compliant impact on compliance status.
HCPC Not Found means that the HCPC number is not found in the register; it has a non-compliant impact on compliance status.
No HCPC Number means that the HCPC number is not entered on Credentially.; it has a non-compliant impact on compliance status.
If you see a status of Caution order (NMC); Warnings (NMC); Provisionally registered with Licence (GMC); Provisionally registered without a Licence (GMC); Temporary registration without a Licence (GMC); Registered without a Licence (GMC); Registered Conditions of Practice (HCPC); Registered Interim Conditions of Practice (HCPC);
Registered Cautioned (HCPC) in the 'Professional registration' tab means that the professional registration number exists; it has a compliant impact on compliance status.
If you see one of the following statuses: Registered; Registered with Licence; Temporary registration with Licence, it means that there is no reason to worry about your professional registration at the moment.
NOTE: Registered and valid NMC, HCPC, GMC, and other numbers are just one factor of compliance. Here you may want to read some more information about non-compliant tags/reasons.