Go to Credentially
All Collections
I'm a user
I'm a user
Guidance for healthcare professionals
S
18 articles in this collection
Written by
Artem Stalpouski,
Irina Zadrutskaya,
and
Sarah Plumley
How to export all your documents from your Credentially profile?
Where, as a user, can I download all my data?
Written by
Irina Zadrutskaya
Updated over a week ago
Getting started
How to sign up as a user
Easy ways to create your profile on Credentially
Written by
Irina Zadrutskaya
Updated over a week ago
How to log in to my account?
You don't need a password for Credentially
Written by
Irina Zadrutskaya
Updated over a week ago
I didn't receive my login email
What to do if you can't find your invite message
Written by
Artem Stalpouski
Updated over a week ago
What notifications do I get as a user (doctor, nurse, etc.)?
The full list of automatic messages we send and what they mean
Written by
Irina Zadrutskaya
Updated over a week ago
Onboarding
Uploading documents when onboarding
How to import your files faster
Written by
Irina Zadrutskaya
Updated over a week ago
Can you apply for a new DBS Certificate from Credentially?
DBS pre-employment check process in one place
Written by
Irina Zadrutskaya
Updated over a week ago
Why do you need to review your documents? (for users)
Double check your files to make sure there are no mistakes
Written by
Irina Zadrutskaya
Updated over a week ago
How to add a reference to your profile
Two ways to provide references for your employer
Written by
Irina Zadrutskaya
Updated over a week ago
Compliance management
How do I check my Right to Work Check via Credentially?
Provide evidence of your Right to Work in the UK on the corresponding onboarding step or via your profile section
Written by
Irina Zadrutskaya
Updated over a week ago
How to delete a reference?
How to delete incorrect or redundant references or reference requests?
Written by
Irina Zadrutskaya
Updated over a week ago
Complete your Right to Work Check from profile
You can now upload your Right to Work documents outside of onboarding
Written by
Irina Zadrutskaya
Updated over a week ago
Compliance statuses
What compliance statuses in the staff table mean and how users can check their compliance
Written by
Irina Zadrutskaya
Updated over a week ago
Why can I not review my document on Credentially?
'I found that my certificate is locked for review on Credentially. Why?'
Written by
Irina Zadrutskaya
Updated over a week ago
Upload documents directly to your Credentially account
You might need to update your Credentially account with new compliance or training documents. The article below explains how.
Written by
Irina Zadrutskaya
Updated over a week ago
Professional registration checks
Where, as a staff member, can I find professional registration checks and their history?
Written by
Irina Zadrutskaya
Updated over a week ago
How to delete a document?
See how to remove a document from your profile
Written by
Irina Zadrutskaya
Updated over a week ago
How to upload a new version of a document
What to do when one of your documents has expired and you need to replace it
S
Written by
Sarah Plumley
Updated over a week ago