As a user, you may want to remove references from your profile in the following cases:
you have requested too many references;
you entered the wrong email address;
reference was sent long ago with no response.
To delete the unnecessary or incorrect reference, please follow these steps:
On the top right-hand side of the page, click on 'My Profile';
In the menu on the left side, select the 'References' tab:
4. You can delete references with the following statuses:
Sent;
Opened;
Awaiting Approval;
Email bounced.
Simply click on the arrow pointing down and choose 'Delete' from the drop-down menu:
Please note: You can't delete references with the 'Approved' or 'Declined' statuses. Only administrators can delete any references no matter what their status is.