How to delete a reference?

How to delete incorrect or redundant references or reference requests?

Irina Zadrutskaya avatar
Written by Irina Zadrutskaya
Updated over a week ago

As a user, you may want to remove references from your profile in the following cases:

  • you have requested too many references;

  • you entered the wrong email address;

  • reference was sent long ago with no response.

To delete the unnecessary or incorrect reference, please follow these steps:

  1. On the top right-hand side of the page, click on 'My Profile';

  2. In the menu on the left side, select the 'References' tab:

4. You can delete references with the following statuses:

  • Sent;

  • Opened;

  • Awaiting Approval;

  • Email bounced.

Simply click on the arrow pointing down and choose 'Delete' from the drop-down menu:

Please note: You can't delete references with the 'Approved' or 'Declined' statuses. Only administrators can delete any references no matter what their status is.

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