Skip to main content
All CollectionsI'm a user
How to export all your documents from your Credentially profile?
How to export all your documents from your Credentially profile?

Where, as a user, can I download all my data?

Irina Zadrutskaya avatar
Written by Irina Zadrutskaya
Updated over 2 years ago

Where, as a user, can I export all my data if I decided to leave the organisation or simply want to store my documents outside Credentially?

Exporting your own data via Credentially platform is very easy.

Please follow the steps below:

  1. Go to 'My Profile';

  2. Open the 'Personal information' tab;

  3. Click 'Export data' to the right of your avatar. For more clarity, please see the screenshot below.


  4. You will see the following message:

  5. You will receive the following email to your Inbox:

  6. Click on the 'Download CSV' or 'Full Archive' depending on what you would like to receive.

Did this answer your question?