When you log into your project dashboard, you will see the following notification.
Click on complete setup to begin.
Please answer the questions to get the correct wallet set up. ANY organisation that has a Companies House or FCA registration will need to add a business wallet even if they also have a charity listing.
Companies House company search:
You can find all of the documents you need (apart from an ID of a director) in your Companies House Filing History and they are free to download.
Complete your business details.
Registered Address: The business name and address must exactly match the business name and address registered with Companies House.
Legal representative: Your legal representative must be an active director, as listed on Companies House. You can find out who is listed as an active director by looking at the 'Officers' tab on your Companies House page.
You will need to upload their ID later in the setup process. The name, DOB and address details must therefore exactly match their ID – for example, if their legal first name is Robert, don't enter Rob.
Upload required documents.
ALL of the following documents must:
Include all pages
Be less than 7MB
Be saved as .pdf, .jpeg, .jpg, .gif or .png
ID document: Upload the ID of the legal representative you listed above. Make sure the .pdf image is clear, in date and shows all corners and edges of the ID. If you experience problems, please see our troubleshooting guide.
Proof of registration: Your proof of registration must be an official copy from Companies House, which you can download directly from their website. Upload a copy of your latest confirmation statement or if you have recently registered and do not have a confirmation statement, please upload your certificate of incorporation.
Articles of association: This is the document that outlines the purpose of the
organisation and the responsibilities of its members. If you are registered with Companies House, this will be your original incorporation document. If your Memorandum and Articles of Association have been updated since then, please upload the latest version. Please ensure your company name and registration number are included in the document.
Please note If you have changed your company name since the governing document was created you will need to merge your name change document with this in one upload.
If your legal representative is not mentioned by name in your certified articles of association document, we will ask for proof that this person is linked to the business or organisation. You will therefore need to provide an AP01 form for that director, which can be downloaded from your Companies House filing history.
Complete the Shareholder/Persons of Significant Control details.
Please provide the information of whoever is listed in your persons with significant control (PSC) on Companies House.
If there are 0 persons of significant control then please enter the details of the person that you used as the legal representative again in your Shareholder Ownership section.
If your PSC is not listed in your incorporation document, or your PSC has changed since incorporation, you must upload additional proof of their appointment. This could be one of the following documents downloaded from your Companies House file:
— A PSC001 form.
— Your latest annual accounts.
If you are not able to provide either of these documents, please complete this shareholder's declaration form. You can complete this online and input an electronic signature. Next, you must upload your additional proof in the Shareholder declaration section of your wallet (as pictured below).
Overview of required documentation
Complete your bank account details.
Once your business documents have been verified, you will be able to complete the bank details section of your wallet. When you log into your dashboard, you'll see the following notification again.
Click on complete setup to continue.
When completing this section, please note that the account holder must be your business name (not an individual’s name). This must EXACTLY match the business name set up above. Please also use the same address that appears on your bank statement (which may for example be a home address if it gets posted to a director).
Upload your bank statement.
This must EXACTLY match the business bank account details submitted above. It must also include ALL OF the following information to be accepted:
Account number and sort code
Statement date (within the last 6 months)
We cannot accept Excel downloads, .xlsx copies or screenshots of your statement. It must be a PDF or a scan or photo of a statement.
Here’s an example of what we need to see:
Check your extra funding wallet after 72 hours to see if your documents have been verified or if you need to resubmit them. In the case where a verification fails, you will see the following notification in the extra funding section of your dashboard. You will also be notified by email that you need to resubmit one or more of your documents.
Email firstname.lastname@example.org attaching all signed documents if you need further assistance.