All Crowdpurr Premium Plans allow you to export and save each social wall message posted by your participants to your social wall as a comma-separated values (.CSV) file. Included with each post are the following pieces of information:
The timestamp indicating when the post was received
What the message was
What its source was (e.g. Crowdpurr, X, Instagram)
An image, if one were included with the post
If participants have submitted images to your social wall, you can also choose to export only images posted to the social wall as a convenient ZIP file.
Lastly, you can export your social wall participants' input lead capture data if they post using the Crowdpurr web app.
Export Social Wall Messages
On the blue Activity tab on the Experience Dashboard, click on the pink Export Crowd Activity button. This will export every post from every single user to a CSV file spreadsheet. You can perfectly archive every post your participants send, including the source of the post and the time it was sent. This tab lets you view and export your social wall's participant activity for your records.
Export Crowd Activity button on the Crowd Activity table
Export Social Wall Images
If you'd only like to export images posted on your social wall, you can click the blue Export Social Wall Images button located next to the previous Export Crowd Activity button.
Export Social Images button on the Crowd Activity table
Upon clicking the export button for images, a blue Download Post Images box will display with a pink Download button. Next, click the pink Download button to initiate the download process.
Download button within the Download Post Images box
Social walls with many images may take a few minutes! If your social wall has a significant number of images, it may take a few minutes for your download to be ready. Feel free to keep using the Experience Dashboard of your social wall while your download request processes.
Once the download has finished, you'll see the following dialog box indicating Your image archive is ready to download. Finally, click the pink Download button again. This will automatically download a ZIP file, which you can then extract or unzip to view the images in one folder.
Download Post Images box indicates the image archive is ready to be downloaded.
Export Crowd Lead Capture Data
Lastly, on the purple Leads tab and under the Participants heading, you can click on the pink Export button. This will export every participant and any entered Lead Capture fields from the fields enabled on this tab to a CSV file spreadsheet. This is a great way to archive your participants and capture their lead capture fields such as email, phone number, name, age, etc. You can then use this data for further analysis, marketing, contact lists, etc.
Participants table on the Experience Dashboard
After exporting your social wall data and saving the data onto CSV file spreadsheets, you can reset your social walls and clear out any participant posts. You may then re-run your social wall for a new crowd as many times as you'd like using this method. You will still have your saved data exports to refer to for a historical record of your social walls.
What if you never export your data? How long is data saved? Crowdpurr will retain all of your experiences and crowd responses indefinitely. Some users prefer to leave their crowd responses within their Experiences and choose to never export their data. You can always clone any experience up to your plan's Experience Limit. This will create a copy of the experience that you can then reset and use versus reusing the original experience. The choice is yours. Your data is always saved even after downgrading.