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Managing Account Settings

Updated over 3 months ago

Your Account Settings allow you to control your personal profile, notification preferences, storage information, nominees, and security. This section explains how to access and manage each part of your Crux account based on the options available in your dashboard.

What You Can Manage in Account Settings

1. Profile Information

Update your personal details such as your name or email (if allowed in your version).
Steps:

  1. Go to Account Settings.

  2. Click Edit Profile.

  3. Update your information and save.

2. Notification Settings

Choose how and when you receive notifications for:

  • Videos

  • Images

  • Audio approvals

  • Other nominee-related actions

Steps:

  1. Open Notification Settings.

  2. Turn notifications on or off based on your preferences.

3. My Nominees

Manage the people who will access your information when needed.
You can:

  • View your nominees

  • Add new nominees

  • Remove nominees

Steps:

  1. Click My Nominees.

  2. View or manage existing nominees, or add new ones.

4. Storage

See how much storage you have used and what types of files occupy your space.
You can view:

  • Total available storage

  • Usage percentage

  • Breakdown by file types (Videos, Photos, Files)

Steps:

  1. Go to Storage.

  2. Review your usage and upgrade your plan if needed.

5. Change Password

Keep your profile secure by updating your password regularly.
Steps:

  1. Open Change Password.

  2. Enter your current password.

  3. Set a new, secure password.

  4. Save your changes.

Troubleshooting

  • I can’t update my profile: Some details may be locked for security reasons. Contact Support if needed.

  • I’m not receiving notifications: Check Notification Settings and verify your email is correct.

  • I forgot my password: Use the Forgot Password option on the login screen.

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