CUE supports multiple prize delivery channels to match your operational needs and compliance requirements. Winners can receive their prizes and coupons via:
• SMS text message — Fans can click 'text it to me' to receive coupons directly to their phone, ensuring they have their prize saved and accessible even after leaving the venue.
• Email — Prizes are delivered from prizes@connectwithcue.com with fully customizable email content, including colors and messaging. Email delivery is particularly important for sweepstakes promotions where SMS cannot be used due to legal requirements around 'no purchase necessary' rules (since text messages may incur data charges).
• Mobile wallet — Coupons can be delivered directly to Apple Wallet or Google Pay for seamless redemption.
• On-screen display — Prizes can also be shown on-screen at the venue.
All delivery options are configured directly within the CUE platform, and you can choose the method that best suits your redemption workflow and provides the most convenient experience for your fans.