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What is CRM?
What is CRM?
Updated over a week ago

CRM stands for Customer Relationship Management. It refers to a set of practices, strategies, and technologies that companies employ to manage and analyze customer interactions and data throughout the customer lifecycle. The primary objective of CRM is to improve business relationships, drive customer retention and loyalty, and increase overall profitability. CRM systems help businesses streamline processes, elevate customer service, and gain insights into customer behavior and preferences. They typically include features for managing contacts, sales leads, customer support, and marketing campaigns.

The #1 Agency for Intercom

INTERCOM RECOMMENDS Cybercrew® AS YOUR SERVICE PARTNER


At Cybercrew®, we offer assistance with establishing, revamping, and managing your CRM workspace. In addition, we can create various types of funnels and automation utilizing your CRM.


Cybercrew® has been certified by Intercom for the design and implementation of a conversational framework for support teams.


If you need more assistance, chat with us on Messenger. 🗨️

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