Templates can either be created at an organisation level (accessible across all folders in the workspace) or within a team folder (only accessible in that folder).
We'd always recommend creating templates in the Home Folder, to ensure you have the option to access the templates across the workspace. This makes it easy to distribute the template to new folders/projects & allows you to see all the relevant forms in the one spot!
To create a template at the Organisation level:
Go to the Home Folder
Select the Template Library tab
Click Add Template in the top right hand-side
Select 'Build your own' to create a template from scratch, or 'Use a free public template' to use an existing one from our Template Library
Pick between 'Timeline' and 'Workflow' for your template format - Timeline templates are best for recording ongoing, time-based logs without a status, while Workflow templates are designed to manage tasks or processes that move through defined stages
Note: Only Org Controllers can set up templates at this level
To create a template in a specific Team folder:
Go to the relevant team folder
Select the Templates tab
Click Add Template in the top right hand-side
Select 'Build your own' to create a template from scratch, or 'Use a free public template' to use an existing one from our Template Library
Pick between 'Timeline' and 'Workflow' for your template format - Timeline templates are best for recording ongoing, time-based logs without a status, while Workflow templates are designed to manage tasks or processes that move through defined stages
Note: Team members are not able to add templates
To learn more about setting up templates, see our article and videos here: click here