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Why can't I see the GPS location on a photo on Dashpivot Web?

Erin Clazie avatar
Written by Erin Clazie
Updated over a year ago

There are a couple of reasons why you might not be able to see the location data of an uploaded image - this could be if:

  • The image/video was uploaded via Dashpivot Web

    • Media uploaded via the web browser will not be able to display GPS location data. Uploads via the App have location capabilities.

  • The user hasn't allowed Dashpivot to access their location

    • For Android users, you'll need to activate location tags

    • For Apple users, you'll need to enable location services

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