📝 Overview
If you are looking for an easy way to streamline your payment process and modernize your checkout experience, DaySmart Payments Powered by Stripe has everything you need. We are happy to have you aboard and look forward to helping you simplify and strengthen your payment experience!
For manual card entry users, please skip to Step 3: Run your First Transaction.
Before starting the setup process, ensure your device is plugged in and charging for at least 30 minutes or is fully charged.
If the device loses power during updates, it can result in the device becoming corrupted and unable to process payments.
🔌Step 1: Set up your Hardware
BBPOS WisePOS E
Click the arrow to learn how to set up your BBPOS WisePOS E.
Click the arrow to learn how to set up your BBPOS WisePOS E.
Included Components:
BBPOS WisePOS E
USB-C to USB-C charging cable
Battery
Remove the battery cover: Use a tool that won’t cause damage, and lift at the small notch located at the lower-left corner of the back.
Insert the battery
Snap the cover back on securely and flip over.
Connect the charging cable: Plug in the charger to ensure it stays powered during updates.
Power on the device: Hold the power button (on the right side) for a few seconds until the device turns on
Select your language
Select your country
Select your WiFi network: a network with a password is required.
Stripe Reader S700/S710
Click the arrow to learn how to set up your Stripe Reader S700/S710
Click the arrow to learn how to set up your Stripe Reader S700/S710
Included Components:
Stripe Reader S700/S710
USB-C to USB-C charging cable
Power adapter
Connect the charging cable: Plug in the charger to ensure it stays powered during updates.
Power on the device: Hold the power button (on the right side) for a few seconds until the device turns on
Select your language
Select your country
Select your WiFi network: a network with a password is required.
If you have a Stripe reader S710 and want to use cellular only, click Continue with Cellular to bypass WiFi.
You will need to follow the steps below to enable cellular to take payments. If cellular isn't enabled in Stripe and connecting to WiFi is skipped, you will run into issues when taking a payment.
Enable Cellular for S710
Click the arrow to learn how to enable Cellular for your Stripe Reader S710.
Click the arrow to learn how to enable Cellular for your Stripe Reader S710.
Log in to the Stripe Dashboard.
On the left-hand side, click Payments.
From the drop-down, click Terminal.
Click the Locations subheading.
Select the Location with the device you'd like to enable cellular for.
Locate the cellular modem setting. It can be under Local configurations or Inherited configurations.
Click Override. You will need to hover your mouse over the pencil icon to see the word override.
On the Cellular connectivity pop-up, toggle Enabled to on, then click Update in the bottom right.
Acknowledge the billing notice by clicking Confirm.
Click Apply changes in the bottom right corner.
Restart the Stripe Reader S710 so it can update to pick up these changes.
Once the reader reboots, a message will appear saying “Network configuration has changed. Device will reboot to take effect”. This confirms the reader has taken the new cellular configuration. The reader will reboot again.
Once the device has completed the reboot, you should see a cellular signal indicator in the top bar, and you're ready to take payments on cellular!
⚙️ Step 2: Register your Reader in DaySmart
➕ Step 1: Add the Device to Stripe
Log in to the Stripe Dashboard.
On the left-hand side, click Payments.
From the drop-down, click Terminal.
Click the Locations subheading.
Click the +Create Location button on the upper right-hand side.
Name it, enter the address, and save
Click on the location where this device will be used.
Click on the +Register Reader button on the upper right-hand side.
Enter the Registration Code that is showing on the WisePOS E screen, then click Next in the bottom right corner.
Enter a unique Reader label. This is optional, but it is recommended. then Save
It should show Registration Successful, applying updates. If it doesn’t, then on the WisePOS E screen, press Back, then Back again
Wait for updates: The device will begin updating its software. This may take some time, so stay patient.
💬 Step 2: Email to register the location ID
Once the Setup has been completed, your Location ID will need to be sent to onboarding@dashplatform.com.
The location ID can be found above the register reader and edit location buttons in the location settings from the steps above. If you didn't leave that screen in stripe you're already in the right place. otherwise you can follow these steps again
On the left-hand side, click Payments.
From the drop-down, click Terminal.
Click the Locations subheading.
Click on the location where your device was set up with
💳 Step 3: Run your First Transaction
Once Dash support emails letting you know that your location ID has been added, you're good to go! Just create a new appointment and get ready to check out. It's that easy! Click on the button for your software below to learn how to take a payment.
📊 Step 4: Stripe Dashboard
Stripe offers some great insights into your credit card payments! If you're curious about how to log in and explore the dashboard, we’ve got you covered. Dive in and discover all the helpful features!
📢 FAQ
Q: How do I refund a payment?
Click the arrow to learn more.
Click the arrow to learn more.
Our amazing software team has written an article with the steps to refund payments in the software
Q: Where is my registration code?
Click the arrow to learn more.
Click the arrow to learn more.
The registration code is the three-word-prompt on the display of the reader. If you're not seeing this, use the steps below
Swipe from left to right to open the menu
Click device settings
Enter the admin PIN 07139
Click the second option, Generate Pairing Code
Click the back button twice to get back to the DaySmart screen
Q: If I enable cellular, will all readers assigned to a location be billed for cellular?
Click the arrow to learn more.
Click the arrow to learn more.
Not necessarily, only cellular-capable readers assigned to a cellular-enabled location will result in a monthly charge.
All other non-cellular capable terminals, like the Stripe Reader S700, BBPOS WisePOS E, Stripe Reader M2, BBPOS WisePad 3, or Tap to Pay terminals, will not result in a monthly charge.
Example #1: Stripe Location has 2x S710 with cellular-enabled.
This will result in 2 cellular monthly charges. one for each device
Example #2: Stripe Location has 1x S710 and 1x S700 with cellular-enabled.
This will result in 1 cellular monthly charge for the S710.
Example #3: Stripe Location has 1x S700 and 1x WisePOS E and is cellular-enabled.
This will result in no monthly charges.
Q: Can I have cellular and WiFi enabled?
Click the arrow to learn more.
Click the arrow to learn more.
Yes, if you have cellular enabled, you can still have a WiFi connection on the device. The device will use WiFi as the main connection type. If the WiFi connection becomes unstable, the Stripe Reader S710 will switch to your cellular connection to ensure you don't lose service during a payment. No need to manually switch internet connections.
If you have unlimited cellular enabled as a backup, you'll be charged $10per device, per month, it is enabled even if only the WiFi connection was used. This is just like an unlimited data plan with your cell phone.
💬 Contact Us
Issues with setting up the device or running a transaction, and still have questions? Contact us through our live chat option at the bottom right of this article, email us at paymentsupport@daysmart.com, or schedule a call.