If you need to temporarily turn off an entire Reminder sequence for everyone, or just stop reminders for an individual appointment, you're in the right place!

Click Settings >> Ava’s Communication >> Ava’s Lead Up:

You will see a button that says Default Appointment Reminder with an On/Off toggle next to it - if blue, that sequence is on and you will need to click it to turn it off:

(click photo to enlarge)

Once you’ve done this, you can rest assured that all Appointment Reminders will be suspended until you turn that toggle back on!

Search for a patient and open their Details - there is a red Stop Reminders button next to any future appointment with scheduled Reminders: