The migration process varies by your existing plan type and your desired plan type.

Please see the relevant section below.

① Switch from an Old Plan (Paid) to a Corporation & Organization Plan (Startup, Business, Large Business)

② Switch from an Old Plan (Personal Free) to Free

③ Switch from an Old Plan (Paid) to Free

Please visit the following page for information on how to find out if you have an Old Plan.

https://intercom.help/deploygate/en/articles/6543892

① Switch from an Old Plan (Paid) to a Corporation & Organization Plan (Startup, Business, Large Business)

We offer a 30-day free trial period for Corporation & Organization Plans.

After creating a new Organization, use the trial period to determine which of the three Corporation & Organization Plans (Startup, Business, Large Business) works best for you. Subscribe to your desired plan.

Please visit the following page for information on how to subscribe to a plan.

https://intercom.help/deploygate/en/articles/4536508

WARNING:

※ Please note that new applications for Old Plans are no longer accepted. If you cancel your Old Plan, you will not be able to reapply or use your existing services.

※ Please note that if you delete your account, all data associated with your account will be permanently deleted, including logs and previously uploaded apps. Please be aware of the consequences before you proceed.

② Switch from Personal Free to Free

Delete your Personal Free account and sign up for a new account. Please visit the following pages for the relevant instructions.

How to delete an account:

https://intercom.help/deploygate/en/articles/4536555

How to create a new account:

https://docs.deploygate.com/docs/create-account

WARNING:

※ Please note that if you delete your account, all data associated with your account will be permanently deleted, including logs and previously uploaded apps. Please be aware of the consequences before you proceed.

③ Switch from an Old Plan (Paid) to Free

First, you must cancel your Old Plan (Paid). Next, delete your account. Finally, sign up for a new account.

The following plans are Old Plans (Paid).

  • Lite

  • Lite [early]

  • Pro

  • Biz

  • Personal Pro

Please visit the following pages for the relevant instructions.

How to cancel a paid plan:

https://intercom.help/deploygate/en/articles/4536554

How to delete an account:

https://intercom.help/deploygate/en/articles/4536555

How to create a new account:

https://docs.deploygate.com/docs/create-account

WARNING:

※ Please note that new applications for Old Plans are no longer accepted. If you cancel your Old Plan, you will not be able to reapply or use your existing services.

※ Please note that if you delete your account, all data associated with your account will be permanently deleted, including logs and previously uploaded apps. Please be aware of the consequences before you proceed.

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