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Birthday Offer Setup Guide

Here you will find all the tools and templates you need to maximise engagement and sales during your patient's birthday.

Updated this week

How Does the Promotion Work?

On the date of birth that your patient used to sign up with on your app, they'll receive a push notification, emails and SMS to enjoy exclusive discounts on all items in your shop, including:

  • Treatments

  • Packages

  • Memberships

This offer starts and end at midnight, lasting for 3 days total. Push notifications are sent at noon at your clinic's local time.

Birthday Push Notifications

There will be 2 notifications automatically sent out to all app users:

•⁠ ⁠1 Notification about an activated offer go out at noon in clinic’s time on the first day

  • Title: ⁠ ${clientName}, happy birthday!

  • Body: ⁠ We got you a little gift! ⁠

•⁠ ⁠⁠1 Notification about an offer ending go out at noon in clinic’s time on the last day

  • Title: ⁠ Hurry, your birthday gift is expiring in 12h...

  • Body: ⁠ Tap now to open! ⁠

Choose your discount level:

  • Discount Options: 20%, 25% or 40% OFF

This limited-time offer is the perfect way for your clients to treat themselves.

Crafting Your Perfect Birthday Sale

We’ve created a collection of marketing assets to ensure your patients don’t miss out on this special gift. Use these resources to engage clients and drive sales!

💡 Pro-tip: to stay on top of all holiday promo occasion dates (St Patrick's, Black Friday, Valentine's, Christmas, etc.), click 'Add To Calendar' below.


Birthday Voice Notes

Step 1: Plan out what to say in the Birthday voice note. Tips to follow:

  • Make sure it's on theme of their birthday and treating themselves

  • Make sure it's personal and triggers reciprocity: ex: "we love seeing you in clinic"

  • Make sure it explains how to claim the offer (adding it to cart)

  • Make sure it mentions when the offer ends

Script Variation A

"Happy Birthday! Today’s all about you, and I’ve created a special X% off app-wide deal to make your day even brighter. You deserve to treat yourself to something fabulous, so don’t miss this chance to shine! Add your services to the cart and check out on the app before the next [X days] to claim it. Celebrate you with a glow-up – you’re worth it!"

(Estimated time: 28 seconds)

Script Variation B

"It’s your birthday, and you’re the star of our clinic! I’ve tailored a X% off everything on the app just for you, because treating yourself is a must on your special day. Don’t let this deal pass – you deserve this pampering! Add to cart and check out by the next [X days]. Make your birthday unforgettable with a radiant treat!"

(Estimated time: 29 seconds)

Script Variation C

"Hello and Happy Birthday! You light up our clinic, so I’ve put together a personal X% off app-wide offer to celebrate you. It’s your day to indulge, and nothing says ‘you’re special’ like a glow-up treat! Don’t skip this – add services to your cart and check out on the app within the next [X days]. Here’s to making your birthday glow spectacularly!"

(Estimated time: 30 seconds)

Script Variation D

"Wishing you the happiest birthday on behalf of myself and the entire clinic! Because you mean so much to us, I’ve crafted a 30% off all app services deal just for you. You owe it to yourself to splurge a little – it’s your day! Don’t miss out; add to cart and check out on the app within the next [X days]. Treat yourself to something extraordinary and shine on your birthday!"

(Estimated time: 29 seconds)

Step 2. Record it using the online voice recorder and upload the voice note using the tutorial below.

Use this website to easily record your voice notes: Online-voice-recorder.com

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