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Client Anniversary Offer Setup Guide

Here, you will find all the tools and templates you need to maximise engagement and sales during your Client Anniversary promotions.

Updated over a week ago

How Does the Promotion Work?

Each year starting from the date that your patient signed up to your app, they'll receive a push notification, emails and SMS to enjoy exclusive discounts on all items in your shop, including:

  • Treatments

  • Packages

  • Memberships

This offer starts and end at midnight, lasting for 3 days total. Push notifications are sent at noon at your clinic's local time;

Client Anniversary Push Notifications

There will be 2 notifications automatically sent out to all app users:

•⁠ ⁠1 Notification about an activated offer go out at noon in clinic’s time on the first day

  • Title: ⁠ ${clientName}, thank you for X years as a client! ⁠

    Body: ⁠ Here is a gift to show our appreciation... Tap to open! ⁠

•⁠ ⁠⁠1 Notification about an offer ending go out at noon in clinic’s time on the last day

  • Title: ⁠ Hurry, your anniversary gift is expiring in 12h... ⁠

    Body: ⁠ Tap now to open! ⁠

Choose your discount level:

  • Discount Options: 20%, 25% or 40% OFF

This limited-time offer is the perfect way for your clients to treat themselves.

Crafting Your Perfect Yearly Client Anniversary Sale

We’ve created a collection of marketing assets to ensure your patients don’t miss out on this special anniversary gift. Use these resources to engage clients and drive sales!


Client Anniversary Voice Notes

Step 1: Plan out what to say in the Birthday voice note. Tips to follow:

  • Make sure it's on theme of their time being client and giving back

  • Make sure it's personal and triggers reciprocity: ex: "we love seeing you in clinic"

  • Make sure it explains how to claim the offer (adding it to cart)

  • Make sure it mentions when the offer ends

Script Variation A

"Happy client anniversary! I’m so grateful for your loyalty – you truly make our clinic shine. To celebrate you, I’ve created a special X% off app-wide deal just for you. You deserve this treat for sticking with us! Add your services to the cart and check out on the app by [X days] to claim it. Here’s to more radiant moments together!"

(Estimated time: 28 seconds)

Script Variation B

"Today is your yearly client anniversary, and I’m thrilled to celebrate you! Your loyalty means the world to us, so I’ve tailored a X% off everything on the app just for you. Treat yourself – you’ve earned it! Don’t miss out; add to cart and check out by [X days]. Let’s keep your glow going strong. Thank you for being amazing!"

(Estimated time: 29 seconds)

Script Variation C

"Happy anniversary of being part of our clinic family! Your trust and loyalty light up our days, so I’ve crafted a personal X% off app-wide offer to honor you. Indulge yourself – you deserve this special treat! Add services to your cart and check out on the app by [X days]. Here’s to celebrating you and your radiance!"

(Estimated time: 30 seconds)

Script Variation D

"It’s your client anniversary, and I’m so thankful for your unwavering loyalty to our clinic. To celebrate you, I’ve put together an exclusive X% off all app services deal. You’ve earned this chance to pamper yourself! Add to cart and check out on the app by [X days]. Let’s toast to your glow and many more years together!"

(Estimated time: 29 seconds)

Step 2. Record it using the online voice recorder and upload the voice note using the tutorial below.

Use this website to easily record your voice notes: Online-voice-recorder.com

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