How to navigate in the Payouts tab?
Upon navigating to the 'Payouts' screen, please note the following:
You will find four sub-tabs that indicate the status of the payouts.
In the 'Pending' sub-tab, you will find a list of all payouts across all campaigns categorized by month. The affiliate owner must review and approve the affiliates eligible for payout in this section. The affiliate owner can access a detailed breakdown of each affiliate's payout at the campaign and monthly levels by clicking on the three dots.
If a commission does not apply to a specific affiliate, the owner can 'Deny Payout.' When this action is taken, the corresponding card is transferred to the 'Denied Payout' tab for further reference and tracking.
In the 'Approved for Payout' sub-tab, payouts approved from the 'Pending' tab are displayed. In this section, the affiliate owner is responsible for generating an export of affiliate names and the corresponding payout amounts. This export is then uploaded to their preferred payment gateway to process the affiliates' payments. Once the payment has been made to the affiliates, the affiliate owner is required to mark the affiliate payouts as 'Paid' within the system.
The affiliate owner can move a payout back to the 'Pending' tab if needed from this tab. This allows for adjustments or further review before finalizing the payout.
The 'Paid' tab displays a comprehensive list of affiliates who have received their payouts, along with the respective transaction dates. Payouts in this status cannot be moved or modified further. This tab signifies the final stage of the payout journey, indicating that the payout process for these affiliates has been completed.
How are payouts generated?
On the 1st of each month, payouts are generated in the 'Payouts' screen and can be found under the 'Pending' tab. The 'Due' column indicates the date the payout should be made to the respective affiliates based on the campaign configurations they were enrolled into.
Payouts can be generated for a specific interval and have the flexibility to be paid at a later date. This feature is useful for handling refunds or addressing any other issues arising during the payout process.
Please take note of the following:
Affiliate commissions are tracked based on sales recorded in Stripe. Currently, the system does not track refunds for one-time products or subscriptions.
Regarding subscription cancellations, the Affiliate Manager administrator can choose a payment schedule 15, 30, or 60 days after the initial sale. This allows sufficient time for the administrator to deny commission if the subscription is canceled. When a subscription is canceled, the lead moves into the churned category but can be reactivated by initiating another checkout or enrolling them again in Stripe.
Affiliate commissions can be one-time or recurring, depending on the Stripe product sold.
The Affiliate Manager Administrator manually processes payments for affiliate commissions.
If a coupon is used during checkout, the discount value is considered revenue, and the affiliate commission is calculated based on the discounted value.
How do Commissions work? How are they linked to Payouts?
Commissions play a vital role in determining the earnings of affiliates. Each time a purchase is made through the unique affiliate link associated with their campaign, the affiliate earns a commission.
The commissions earned by affiliates are determined by the fixed percentage set for the specific campaign they are promoting. The video below provides insights into how commission percentages are established, how commissions are calculated, the possibility of commission denial, and how they contribute to the overall value of payouts owed to the respective affiliate.