A MAC address (Media Access Control address) is a unique identifier assigned to a physical device, such as a desk phone. DialLink uses the MAC address to recognize and register the device during setup.
MAC addresses are typically displayed in the format: XX:XX:XX:XX:XX:XX. On some devices, the MAC address may appear as a continuous string of characters without separators (e.g., 64167F3A6882). This is the same value, just formatted differently.
Note. You’ll need this address when adding the device to your DialLink account.
How to find the MAC address
You can locate the MAC address in one of two ways:
Check the label on the device.
Most desk phones have the MAC address printed on a label on the back or underside of the device. It may be marked as “MAC” or "MAC Address".Find it in the device menu.
Polycom (Poly):
Go to Menu > Status > System Information. The MAC address will be displayed on this screen.Yealink:
Go to Menu > Status > System Info. Look for MAC Address in the list.