In the Preferences section, you can tailor DialLink to match how you like to work.
To open this section:
Go to Settings > Preferences.
Calling
Here you can adjust how calls behave and which devices DialLink should use by default.
Default phone number
Choose which number DialLink should use for outgoing calls by default.Missed call handling
Decide what happens when you miss a call: send it to voicemail or let the AI Agent answer it automatically. Depending on your choice, the following options become available:Voicemail audio
Choose the audio file that plays before callers can leave you a message.Voicemail AI agent
Choose which AI Agent will handle voicemail interactions.
Noise cancellation
Enable or disable noise cancellation to improve call quality in noisy environments.Default microphone
Select the input device you want to use for calls.
Note. If you’re using a headset or external mic, make sure your browser has access. For details, see Allow microphone and headset access in the web app.Default speaker
Choose the output device for call audio. You can switch between your computer speakers and a connected headset.Default ringtone
Choose where you want incoming call sounds to play, for example, through your headset or speakers.
Appearance
Customize how DialLink looks and feels:
Color scheme
Switch between light and dark themes to suit your workspace.Scale
Adjust how compact or spacious the interface looks.Language
Choose the interface language you want to use in DialLink. Currently supported: English, Spanish, and German.