To start using WhatsApp in DialLink, you first need to connect your WhatsApp Business account. This step links your Meta (WhatsApp) account to DialLink and allows you to register phone numbers as WhatsApp senders later.
Note: Before you begin, check requirements for WhatsApp integration in DialLink.
Connect your WhatsApp Business account
To connect WhatsApp to DialLink:
In DialLink, go to Settings > Integrations.
Desktop:
Mobile:
2. Select WhatsApp.
Desktop:
Mobile:
3. Click Connect.
Desktop:
Mobile:
Sign in to your Meta business account
You’ll be redirected to Meta to sign in to your business account.
Sign in using your Meta credentials
Select Create a WhatsApp Business account
Select Create a WhatsApp Business profile
4. Enter your business details:
Select the business profile you want to connect
Enter your business name
Enter your business website or profile page
5. Choose Add new number.
6. Enter your DialLink phone number
Important: Only DialLink phone numbers can be used.
7. Select Text messages as the verification method
8. Click Next
The verification code will be sent as a message to your Conversations inbox in DialLink.
9. Enter the verification code
10. Click Finish
Once verified, your WhatsApp Business account will be successfully connected to DialLink.
What’s next?
Once your WhatsApp Business account is connected, the next step is to register a phone number as a WhatsApp sender: How to create a WhatsApp sender in DialLink