Can free gifts be added to the cart?

Can the gift product be added to the cart?

Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

Gift Box adds and displays gifts in the cart when the specific method of adding free gifts to orders, called "Compatibility with all discount types," is selected. You can choose this method in the Settings section of the app.

Learn more about the gifting methods in the How are free gifts added to orders? article.

Please note that with the alternative method called "Compatibility with discount coupons only," free gifts are not visible in the cart. However, customers can still see them during the checkout process.

If you're experiencing issues with free gifts not showing in your cart, our support team is available to assist you through the in-app chat or via email at

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