FAQs - Data Repository Reporting
Q - What is data repository reporting?
You can run a report on the status of your Data Repository, which also includes a list of all files in each section. You can view the Repository report from your Dashboard or from your Repository itself.
or
Your Data Repository report comes up.
Q: Can I run a report for a single section?
Yes. You tick or untick the relevant box on the Repository Index.
Q: Can I print the report?
Yes. You can download the report in .pdf format and print locally.
Q: Does the report include file details?
Yes, it lists all files in each selected section.
Q: Can I export the report in formats other than PDF?
No, reports are currently only available in PDF format.
Q: How often can I generate reports?
Reports can be generated at any time, as often as needed.
Q: Can I compare multiple reports?
Diligentsia doesn’t provide automated comparison, so manual comparison is required.
Q: Is there a file size limit for reports?
No.
Q: Does the report include audit logs?
No, the report provides file listings, not audit trails.
Q: Can I automate report generation?
No, report generation must be done manually.
Q: How do I access the report after generating it?
The report is available for download immediately after it’s generated.
Q: Can reports be shared externally?
Yes, once downloaded, they can be shared manually.
Q: Is the reporting feature available for all subscription tiers?
Yes, reporting is available across Lite and Pro plans.
Q: Does the report show file permissions?
No, the report lists files without showing user permissions.
Q: What happens if the repository is updated after report generation?
You will need to run a new report to capture the latest data.
Troubleshooting FAQs: Data Repository Reporting
Q: Why can’t I generate a Data Repository report?
A: Ensure you have the necessary permissions and that the repository is accessible. If issues persist, try refreshing the page or contacting support.
Q: Can I generate a workflow report for my Data Repository?
No, you cannot generate a workflow report for my Data Repository?
Q: Why is my report taking too long to generate?
A: Larger repositories with many files may take longer. Ensure a stable internet connection and try again.
Q: Why can’t I select individual sections for the report?
A: Ensure the sections are saved and accessible in your repository. If they’re still not selectable, try reloading the Repository Index.
Q: The report I generated is blank—what should I do?
A: Confirm that the selected sections contain files. If they do, try regenerating the report or contact support for assistance.
Q: Why can’t I find the download button after generating a report?
A: The download option should appear immediately after the report is generated. Refresh your page or try generating the report again.
Q: Can’t open the downloaded PDF—what should I do?
A: Ensure you have a PDF reader installed on your device. If the file is corrupted, regenerate the report.
Q: Why doesn’t the report reflect recent changes in the repository?
A: Reports only capture the repository’s state at the time of generation. Generate a new report to include recent updates.
Q: I accidentally downloaded the wrong report—can I regenerate it?
A: Yes, you can run the report again and download the correct version.
Q: The report format doesn’t meet my needs—can it be customized?
A: Currently, reports follow a standardized format and cannot be customized.
Q: Why are some files missing from the report?
A: Ensure all files are saved and correctly placed in their respective sections before generating the report.
Q: I’m unable to print the report—what should I do?
A: Check your printer settings or save the PDF to a different device to print.
Q: Can I generate reports for multiple companies simultaneously?
A: No, reports must be generated individually for each company.
Q: Why does the PDF show an error when opened?
A: The file may not have been downloaded correctly. Regenerate the report and download it again.
Q: I want to include metadata in the report, but it’s missing—how do I add it?
A: The current report format does not support metadata inclusion.
Q: Why can’t I share the report directly from the platform?
A: Reports must be downloaded first and shared manually.
Q: How do I fix formatting issues in the report PDF?
A: If formatting appears incorrect, try viewing the report in a different PDF reader or regenerating it.
Q: Why can’t I compare reports on the platform?
A: The platform does not currently support automated report comparisons. You’ll need to compare them manually.
Q: Why doesn’t the report include audit logs?
A: The report is designed to list files, not track user actions. For audit logs, refer to the Audit Log module.
Q: Can I schedule automatic reports?
A: No, reports must be generated manually each time.
Q: Who can I contact if report generation issues persist?
A: Contact Diligentsia support through the chatbot on the website or email support@diligentsia.co.uk.