Step 9: Go Live Checklist

✅ You have received your login credentials and can access Diller Retailer

✅ Your store name and loyalty program name are set correctly

✅ Your logo has been uploaded

✅ Billing information is correct under Our Details → Billing Information

✅ Departments have been set up for each physical store and/or webshop

✅ You have decided which coupons to activate (Welcome and Birthday as a minimum)

✅ Your point system is configured and activated (if using points)

✅ Your stamp cards are set up (if using stamp cards)

✅ Membership levels have been added if required by your POS system

✅ Your onboarding page is set up and published under Settings → Onboarding

✅ You have tested the onboarding URL (diller.app/<storename>/onboarding) on a mobile device

✅ Your POS system or webshop (Shopify/WooCommerce) is connected and tested ✅ A test purchase has been made to confirm points or stamps are registered correctly

✅ If you have a website connected, it has been reconnected after any point system changes

✅ All staff who need access have been added under Employees

✅ Administrator and Employee roles have been assigned correctly

✅ Your team knows to ask every customer if they are a member at the point of sale

✅ You are aware of your subscription model (SMB Pro or Enterprise)

✅ You know where to find your monthly invoice

✅ Payment details are up to date

Once all boxes are checked, start asking your customers to sign up and let the program do the work. Remember — the single most important habit is to identify every customer at the point of sale, every time.