Skip to main content

How can I manually give a member points?

Have you had a customer at the checkout, but forgot to register the customers' number through the loyalty program? Do not despair! In the control panel, you can manually enter transations on your members, if the purchase has not been registered

Written by Knut Hauge

Video tutorial

Step 1 | Find the member you want to change points on

Go to Memberbase -> Search for the number, email or name of the member you want to give points to -> Click "Edit" on the member.

Step 2 | Add points to the member

Inside the control panel you will see "Points" and "Member Level".

Click on "Change points".

Type in the amount of points you want to give a member, choose the department the purchase was done in, and a add a short description of why these points are given.
​
Normally 1 <Local Currency> equal 1 point e.g. 1 USD = 1 Point

Note! You can deduct points by writing a minus "-" in front of the number of points.

Then click "Change Points".

Step 3 | Click "Save Profile" when done.

Related Articles
How do I create a point system?
Chapter 8 - Marketing Your Loyalty Program
How do I create hidden groups/segments?
Did this answer your question?