FAQ
Freequently asked questions
By Knut and 1 other2 authors26 articles
- How Does the Diller Control Panel Work?
- How do I create coupons?In Diller you can create various coupons such as welcome coupon, birthday coupon, recurring coupon, public coupon, or standard coupon. In this article you will learn the differences between these…
- How do I create a point system?The points system is a way to make your customers/members even more loyal to your store/chain. In Diller, there are many different ways to use points as benefits.
- How do I create a stamp card?In Diller you can create digital stamp cards. If you have a cash register that supports it, these stamp cards can be linked to one or more specific products.
- How to Send SMS to Your Customers with Diller
- How do I create a campaign?
- Use of coupons - Alternatives
- How do I create more departments/stores?In Diller, you can create several departments for a customer club. Learn how to add, change or delete different departments.
- How do I create segments and lists?Creating different segments to do a more accurate and precise marketing for your members is very valuable and can easily be done through Diller
- How do I create hidden groups/segments?In Diller, you can create hidden groups where you can manually add members to this group through the control panel. This is to create groups for which you want to…
- Where can I find a members transaction history?In Diller you can see a complete overview of a member's transactions. Learn how to find it.
- How to delete a member from the dashboard?
- How can I manually give a member points?Have you had a customer at the checkout, but forgot to register the customers' number through the loyalty program? Do not despair! In the control panel, you can manually enter…
- How to add a member and use coupons in the Diller Control Panel?
- How to register a coupon usage in the diller retail panel?
- How to reward a customer?In the retailer panel, you can choose to reward a customer with an SMS campaign. The customer then receives a coupon they can use in the store and possibly in…
- How to reward your best customers?In the Diller control panel, you have a full overview of your top 10 most active customer club members. That is, those who have shopped with you the most. You…
- How does the Member Area work?Learn how the customer's member area (without online store - integration) works.
- Where can I find the T&C's for my customers?
- What rules apply to marketing via e-mail, SMS etc.?For everyone who markets via e-mail, SMS etc. we recommend reading the Consumer Protection Authority's guidance for your country on such marketing
- How do you complete the registration for the customer?
- How can I delete browser cache?
- Is Diller allowed to transfer information to third-party entities via integrations?
- What are the costs and billing details for including an unsubscribe link or enabling the Stop SMS feature in Diller AS?
- How can I configure a coupon for single-item discounts and specific conditions?
- How do I change a member’s mobile number?It is currently not possible to change a member’s mobile number directly in the control panel.