Skip to main content

Chapter10 - How can I reduce SMS usage during member sign-up and login?

Written by Lisa

How can I reduce SMS usage during member sign-up and login?

Reducing SMS usage during member sign-up and login processes can help lower costs and improve user experience. This article outlines how integrating Vipps can achieve these goals and explores alternative solutions.

Why Reduce SMS Usage?

SMS messages are often used for member sign-up, login, and reminders. However, they can be costly and may not always provide the best user experience. Reducing reliance on SMS can:

  • Lower operational costs

  • Improve member conversion rates

  • Simplify the user experience

Vipps Integration: A Solution to Reduce SMS Usage

What is Vipps?

Vipps is a digital payment and authentication solution that allows users to sign up and log in using push notifications instead of SMS. By integrating Vipps, you can significantly reduce SMS traffic while enhancing the user experience. Vipps works in Norway, Sweden, Denmark, and Finland.

Benefits of Vipps Integration

  • Reduced SMS Traffic: Vipps eliminates the need for SMS messages during sign-up and login processes.

  • Improved Conversion Rates: Members can join or log in by simply confirming a push notification, making the process faster and more user-friendly.

  • Simplified Password Recovery: Vipps can also replace SMS for forgotten password, further reducing SMS reliance.

How to Enable Vipps Integration

  1. Order it through the Vipps portal: See article here

  2. Test the Integration: Ensure that the Vipps push notifications are working correctly for both new sign-ups and existing member logins.

Conclusion

Vipps also has a price, however cheaper when ordered through Diller than through Vipps directly. Reducing SMS usage during member sign-up and login can save costs and improve user experience. Vipps integration is a highly effective solution, but alternative methods like email or app notifications can also be considered. Evaluate your specific needs to choose the best approach for your organization.

Did this answer your question?