In this article, you will learn how to update your vehicle
Dispatch drivers must be driving the vehicle listed on their profile when completing deliveries on our network.
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If you need to update your vehicle, simply access our chat support in the Dispatch app and select "Update my vehicle." This will prompt you to fill out a ticket with your new vehicle Make, Model, and VIN.
Please include a photo of the vehicle and an updated insurance document. Once we review and confirm your vehicle, you will receive a message confirming the update, and you will be able to make deliveries in that vehicle.
Submit a vehicle change request in just three simple steps:
Please ensure that we can see the full length of your vehicle and that your insurance is up to date with your name listed on the policy.