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Screen Recording Servers

Admin Guide detailing recorded sessions on Virtual Desktops in your MTD Network

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Written by Jacob Nates
Updated over a year ago

Introduction

Dispel uses RecordTS on VDI (Virtual Desktop) Stacks configured to record sessions. This allows admins visibility into what users are doing while accessing resources through a Dispel VDI.

Additionally, this feature allows for "over-the-shoulder" live viewing of sessions and the ability to export recordings - which can be used as training videos for internal users.

Prerequisites

  • A VDI Stack configured to record sessions

  • Admin login credentials

Accessing Recordings

  1. On a Dispel VDI, open a web browser and navigate to the IP / port provided by the Dispel team. (ex 10.10.10.20:8084)

  2. Log into the recording dashboard with your provided credentials

  3. Once logged in, navigate to the Sessions tab

  4. Here, you will see a list of the sessions

    1. Hit Play to view the session

    2. Hit Export to download the recorded session

    3. You can click the green plus icon to view more information about a specific session

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