Shipping delays are one of the top reasons for chargebacks. When customers don’t know where their order is, they get frustrated—and often file disputes. Automated shipping updates keep everyone informed, reducing confusion and preventing unnecessary chargebacks.
How It Works
🔔 Real-Time Tracking Alerts – We monitor carriers (UPS, FedEx, USPS, etc.) and detect delays before customers complain.
📧 Automatic Notifications – You and your customers get instant updates via email or SMS if a shipment is running late.
🛡 Proactive Resolution – With early warnings, you can:
Fix issues before they escalate
Offer discounts or apologies to keep customers happy
Provide proof of shipment status to fight potential chargebacks
Key Benefits
✅ Prevent Chargebacks – Fewer "item not received" disputes
✅ Better Customer Experience – Transparency builds trust
✅ Save Time – No more manual tracking checks or angry customer emails
✅ Affordable Protection – First 100 orders FREE, then just $0.05 per order
Example:
A customer’s package is stuck in transit. Instead of them filing a chargeback out of frustration, they get an automatic message:
"Your order is delayed, but we’re on it! Expected delivery: [new date]. Sorry for the wait—here’s a 10% off coupon for your next purchase."
Result? Happier customers, fewer disputes.