If you are currently using another alert provider and would like to switch to Disputifier, you will need to request that your coverage be transferred. This process involves contacting your current provider and ensuring all outstanding bills and invoices have been paid before the transfer can take place.

Option 1: Send Disputifier your enrollment info and we will submit the transfer request

This is the easiest way to facilitate a transfer. Please send a Disputifier representative your enrollment info including:

Please ensure to send this info for all of your MIDs/payment processors that are currently enrolled in alert services.

If you have any specific contact emails for your current providers, please include this information. If you do not include contact information, we generally have contacts we can reach out to at other providers.

After you submit this enrollment information, we will send an email to Ethoca and Verifi requesting to transfer alerts from your current provider to Disputiifer.

You and your current provider will be cc'd in the email thread. Then, you both will need to voice your approval of the transfer within the email thread.

Transfers can be completed within 1-2 business days of being approved by yourself and the current alert provider.

Option 2: Send a transfer request to your current provider and have them submit the transfer request

To make this transition as smooth as possible, we have provided a template message that you can send to your existing provider:

Hello team,

We respectfully request that our Ethoca & Verifi coverage be transferred to Disputifier, effective no later than [[insert date 7-10 days in the future]]. Please follow the instructions below to ensure a seamless transfer. Thank you for your help.

If you currently have Ethoca coverage, please email Ethoca to request that all descriptors be transferred to Disputifier, LLC. Be sure to include your company name and current Ethoca ID in the email. It is important to also CC hello@disputifier.com on this transfer request so that we can provide our Ethoca ID.

For Verifi coverage, they will do direct transfers of BINs & CAIDs (for RDR). They have provided a form attached to this email that you will need to fill out and follow the instructions on. To expedite this process, please make sure to CC hello@disputifier.com and knowledge.walker@verifi.com on the transfer request email.

Thank you for your cooperation as we make this transition. If you have any questions or concerns, please do not hesitate to reach out to us.

Requesting Entity – TRANSFER BINCAID TEMPLATE (2).docx