This guide will walk you through the process of integrating Netivia with Disputifier by sending a user invite to onboarding@disputifier.com and notifying their support team via chat.
Step 1: Send a User Invite from Netivia to Disputifier
To grant Disputifier access to your Netivia account, follow these steps:
Log in to your Netivia account
Go to your Netivia dashboard.
Ensure you have admin privileges to send invites.
Navigate to User Management
Look for Settings or Team Management (varies by Netivia version).
Select Invite User or Add New User.
Enter Disputifier’s Email & Set Permissions
Email:
onboarding@disputifier.comUsername: Choose a username for Disputifier (e.g.,
disputifier_support).Permissions: Grant the necessary access (e.g., chargeback management, transaction visibility).
Send the Invitation
Confirm and send the invite.
Disputifier will accept the invite to begin integration.
Step 2: Notify Disputifier via Chat Support
After sending the invite, inform Disputifier’s support team with the following details:
Send a Chat Message
Visit Disputifier’s support chat (website or app).
Provide the following details:
Your Store URL / Business Name:
Example:
https://yourstore.comor "Your Business LLC"
Disputifier Username You Set:
Example:
disputifier_support
Wait for Confirmation
Disputifier’s team will verify the invite and complete the integration.