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Remove a Credit Card from Account

Need to update or remove a credit card from your Dockwa account? Learn how to make changes using a web browser or our mobile app.

Updated over a month ago

Remove a Credit Card from Your Dockwa Account (Web Browser)

Steps to remove a payment method online:

  1. Log in to your Dockwa account from any browser. (Instructions Here)

  2. Click your Account name in the top-right corner, then select Settings from the dropdown.


  3. Select the Payment Methods tab. (Direct link: https://dockwa.com/account/settings/payment_methods)

  4. Click the Delete (trash can icon) next to the card you want to remove. When prompted, click Yes to confirm the deletion.

    ⚠️ If you cannot remove the card, it is most likely attached to an active reservation. To delete this card you must first "Change" the card linked to your active reservation(s). Instructions on this process can be found here: Change the Default Credit Card on a Reservation



Remove a Payment Method in the Dockwa Mobile App

Editing payment info on the go? Here’s how to remove a card directly from the app:

  1. Log in to the Dockwa app.

  2. Tap the Profile icon in the bottom right corner.

  3. Tap Payment Methods.

  4. Select the card you want to remove.

  5. Tap Delete to remove it.

💡 Pro Tip: Just like on desktop, if your card is tied to an active reservation, you’ll need to switch to a different card first.


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