Profile doesn't start
Profile doesn't start
With an error
With an error
Timeout exсeeded 60001 ms or 180000 ms
Timeout exсeeded 60001 ms or 180000 ms
This means that Dolphin Anty did not have enough time to pack or unpack the profile data to close or run the profile.
This could be due to:
Weak internet connection (Not fast enough internet);
Some kind of blockage from your internet provider.
Try the following:
Change your connection (if you have a mobile network) or connect to another Wi-Fi;
Install a VPN on your device and try to run your profile with it.
This is the kind of VPN you can try to put on your pc:
https://1.1.1.1/ or https://vpn4test.com
Error 500 .....
Error 500 .....
:500,"body":{"success":false,"e s3
:500,"body":{"success":false,"e s3
If you have checked your proxies and they are fine then there are 2 options that can help here.
How to replace the core
How to replace the core
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
Re-creating a profile folder (on paid plan only)
Re-creating a profile folder (on paid plan only)
Windows
Windows
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Press win + r and type %appdata% there;
Go to Roaming\dolphin_anty\browser_profiles.
In the opened window look for the folder with the name of the profile ID you memorized earlier
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
MacOS
MacOS
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Next open Finder Press cmd+Shift+G Enter: ~/Library/Application Support/dolphin_anty/browser_profiles
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
Linux
Linux
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Go to the path ~/.config/dolphin_anty/browser_profiles/
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
All the data on your accounts and your work will be saved, you don't have to worry ab.
500,"body":{"success":false,"error":"No cookies
500,"body":{"success":false,"error":"No cookies
This can happen for a number of reasons:
1. You have a problem with your proxy, but it didn't show up and you need to check their connection.
2. The browser core was not installed correctly or for some reason is corrupted, or blocked by third-party software or antivirus. (We advise you to enable vpn and disable antivirus during installation).
3. Processes Anty.exe and Dolphin Anty.exe are overloaded in Task Manager, Most likely you have a process hanging, which does not close after closing the program and because of this you can not start it again.
4. Your OS is Windows 7/8.1 or MacOS 10.15 and below. Read more in the article.
Error 500 "message":"Invalid or uninitialized Zip object"
Error 500 "message":"Invalid or uninitialized Zip object"
It looks like you have not closed all Dolphin Anty processes and now need to restart the software (Close application and Open application).
Error 500 TypeError: Cannot read properties of undefined
Error 500 TypeError: Cannot read properties of undefined
It looks like you have not closed all Dolphin Anty processes and now need to restart the software (Close application and Open application).
Error 500 TypeError: Converting circular structure
Error 500 TypeError: Converting circular structure
Try reinstalling to this version with VPN enabled and antivirus disabled
You can try a VPN like this:
https://1.1.1.1/ or https://vpn4test.com
500 Error: spawn UNKNOWN
500 Error: spawn UNKNOWN
You need to clean up the task manager.
Windows
Windows
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser
How to start Task Manager:
Press win + r and type taskmgr. exe. Or Hold down CTRL + ALT + ESC or CTRL + SHIFT + ESC or CTRL + ALT + DEl
MacOS
MacOS
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser.
How to start Task Manager: All you need to do is in Command + Space search type: Monitoring System.app or Force Terminate Programs: Command + Option + Esc
Linux
Linux
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser.
How to launch Task Manager:Hold down CTRL + ALT + SHIFT.
500 Error while getting browser profile data
500 Error while getting browser profile data
Try restarting the application. If that doesn't help, then you have incorrectly loaded browser components. You need to reinstall the core.
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
500 Error: Maximum call stack size exceeded
500 Error: Maximum call stack size exceeded
If this error occurs, you need to reinstall the core:
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
All the data on your accounts and your work will be saved, you don't have to worry.
Error: ENOENT: no such file or directory
Error: ENOENT: no such file or directory
If you have checked your proxies and they are fine then, there are 2 options that can help here.
How to replace the core
How to replace the core
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Re-creating a profile folder (on paid plan only)
Re-creating a profile folder (on paid plan only)
Windows
Windows
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Press win + r and type %appdata% there;
Go to Roaming\dolphin_anty\browser_profiles.
In the opened window look for the folder with the name of the profile ID you memorized earlier
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
MacOS
MacOS
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Next open Finder Press cmd+Shift+G Enter: ~/Library/Application Support/dolphin_anty/browser_profiles
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
Linux
Linux
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Go to the path ~/.config/dolphin_anty/browser_profiles/
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
All the data on your accounts and your work will be saved, you don't have to worry.
Error: {"statusCode":422,"
Error: {"statusCode":422,"
Enable https://1.1.1.1/ or https://vpn4test.com VPN on your PC and clean the task manager, terminate all dolphin_anty processes and re-launch the browser.
How to open Task Manager:
If the above option didn't work, then:
1. Click 3 dots next to the profile "Export Cookies" from the profile
2. Click the 3 dots next to Copy Profile, without Fingerprint Randomization
3. In the copied profile you have to insert cookies - 3 dots - "Import cookies"
4. Run it and check it out
(os error 10061)
(os error 10061)
If you have checked your proxies they are fine then there are 2 options that can help:
How to replace the core
How to replace the core
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
Re-creating a profile folder (on paid plan only)
Re-creating a profile folder (on paid plan only)
Windows
Windows
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Press win + r and type %appdata% there;
Go to Roaming\dolphin_anty\browser_profiles.
In the opened window look for the folder with the name of the profile ID you memorized earlier
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
MacOS
MacOS
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Next open Finder Press cmd+Shift+G Enter: ~/Library/Application Support/dolphin_anty/browser_profiles
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
Linux
Linux
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Go to the path ~/.config/dolphin_anty/browser_profiles/
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
All the data on your accounts and your work will be saved, you don't have to worry.
Without an error
Without an error
Proxy
Proxy
You need to check the connection of the proxy that is attached to your profile, if you get a connection error when checking the proxy, read this article, which will help you find the causes of this problem and solve it.
Core problems
Core problems
The browser core was not installed correctly or, for some reason, corrupted or blocked by third-party software or antivirus. (It is recommended to turn on vpn and disable antivirus during installation). You need to reinstall the core:
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
Overloaded processes in Task Manager
Overloaded processes in Task Manager
Perhaps you have a process hanging around that won't close after closing the program and because of that you can't start it again. How to clean the Task Manager:
Windows
Windows
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser
How to start Task Manager:
Press win + r and type taskmgr.exe. Or Hold down CTRL + ALT + ESC or CTRL + SHIFT + ESC or CTRL + ALT + DEl
MacOS
MacOS
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser.
How to start Task Manager: All you need to do is in Command + Space search type: Monitoring System.app or Force Terminate Programs: Command + Option + Esc
Linux
Linux
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser.
How to launch Task Manager: Hold down CTRL + ALT + SHIFT.
No start button
No start button
If there is no start button at all, it means that the whole Dolphin Anty or some of its components were installed incorrectly. You need to reinstall the core:
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
Windows version below 10 and macOS version below 11
Windows version below 10 and macOS version below 11
You can read more about this in this article
Profile doesn't close
Profile doesn't close
Without an error
Without an error
If the profile doesn't close and you don't get any errors, in that case contact our support.
With an error
With an error
Error: ENOENT: no such file or directory
Error: ENOENT: no such file or directory
If you have checked your proxies and they are fine then there are 2 options that can help:
How to replace the core
How to replace the core
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
Re-creating a profile folder (on paid plan only)
Re-creating a profile folder (on paid plan only)
Windows
Windows
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Press win + r and type %appdata% there;
Go to Roaming\dolphin_anty\browser_profiles.
In the opened window look for the folder with the name of the profile ID you memorized earlier
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
MacOS
MacOS
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Next open Finder Press cmd+Shift+G Enter: ~/Library/Application Support/dolphin_anty/browser_profiles
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
Linux
Linux
You need to find the ID of the profile on which you see this problem.
To do this, to the left of the profile name, click on the icon with three dots and click Edit.
In the upper right corner of the opened window you will see a table, the first item of which will be the profile ID. Remember it, you will need it in the future.
Close Dolphin Anty
Go to the path ~/.config/dolphin_anty/browser_profiles/
In the window that opens, look for the folder with the name of the profile ID you memorized earlier.
Rename it to __ OLD NAME (if the profile ID was 1234, the new name will be __1234).
Now go to Dolphin Anty and try to start the profile.
All the data on your accounts and your work will be saved, you don't have to worry.
TypeError: Cannot read properties of undefined (reading 'runid')
TypeError: Cannot read properties of undefined (reading 'runid')
This is a temporary error. Restart the application and the error will disappear
Error: {"statusCode":422,"body
Error: {"statusCode":422,"body
In case of this error, you need to reinstall the core. Select the type of OS:
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
All the data on your accounts and your work will be saved, you don't have to worry.
Timeout exсeeded 60001 ms или 180000 ms
Timeout exсeeded 60001 ms или 180000 ms
This means that Dolphin Anty did not have enough time to pack or unpack the profile data to close or run the profile.
This could be due to:
Weak internet connection (Not fast enough internet);
Some kind of blockage from your internet provider.
Try the following:
Change your connection (if you have a mobile network) or connect to another Wi-Fi;
Install a VPN on your device and try to run your profile with it.
This is the kind of VPN you can try to put on your pc:
https://1.1.1.1/ or https://vpn4test.com
Profile synchronization error
Profile synchronization error
If this problem occurs, you need to reinstall the core:
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
All the data on your accounts and your work will be saved, you don't have to worry.
Error: Browser Data Dir is empty or damaged
Error: Browser Data Dir is empty or damaged
If this problem occurs, you need to reinstall the core:
Windows
Windows
Close Dolphin anty.
1. Press Win + R and type %appdata% there
2. Go to Roaming\dolphin_anty\browser
3. Delete all folders inside the browser folder
4. Run the browser, wait for the core to finish loading and check everything
MacOS
MacOS
Close Dolphin anty.
1. In the Finder, select navigate to a folder
2. Type : ~/library/ and click go
3. Next, navigate to the Application Support/dolphin_anty folder
4. Delete all folders inside the "browser" folder
5. Run the browser, wait for the core to finish loading and check everything.
Linux
Linux
Close Dolphin anty.
1. Go to the path ~/.config/dolphin_anty/browser/ ;
2. Delete all folders inside the browser folder
3. Run the browser, wait for the core to finish loading and check everything.
All the data on your accounts and your work will be saved, you don't have to worry.
Error: {"statusCode":401
Error: {"statusCode":401
You need to clean up the task manager:
Windows
Windows
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser
How to start Task Manager:
Press win + r and type taskmgr. exe. Or Hold down CTRL + ALT + ESC or CTRL + SHIFT + ESC or CTRL + ALT + DEl
MacOS
MacOS
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser.
How to start Task Manager: All you need to do is in Command + Space search type: Monitoring System.app or Force Terminate Programs: Command + Option + Esc
Linux
Linux
Open Task Manager, terminate all dolphin_anty processes and re-launch the browser.
How to launch Task Manager: Hold down CTRL + ALT + SHIFT.
Grey start button
Grey start button
It means that you have not installed the core. The problem with core loading can occur due to an antivirus installed on your PC or due to your Internet provider (blocking the installation of necessary components). If restarting the application and disabling antivirus does not help, contact a support representative.
Profile takes a long time to start
Profile takes a long time to start
This problem has a number of possible causes:
1. Weak internet connection (Not fast enough internet connection)
Try changing to wi-fi for example.
2. Some kind of blocking from your internet provider.
3. Slow proxies, e.g. you can check by logging into your browser profile at https://www.speedtest.net.
4. Incorrectly installed extensions, and there are too many of them in the browser, how to install correctly you can learn here
Data saving
Data saving
I have a Free plan
I have a Free plan
Cloud synchronization has been disabled for Free plans since 02.03. https://t.me/dolphin_anty_news/318
If before you could work on one PC, then log in to your account on another PC and see that all your profiles are in place, all your activities in profiles on the first PC are saved and you can see them when you open profiles on the second PC, now it is not available.
But the Free plan is still available. You can use it on one PC.
If you need to work on several devices, you need to switch to a paid subscription or buy 10 additional profiles.
Solutions:
Add at least 10 profiles for $10, then the cloud synchronization will come back.
Work in a 1 Free account per 1 PC format and re-create profiles.
I work only on 1 PC
I work only on 1 PC
In this case, you should contact our support.
Bring cloud synchronization back
Bring cloud synchronization back
You can pay by any of the cryptocurrencies listed on our website, or by card.
Your actions:
1. Go to https://dolphin-anty.com/en/
2. Log in to your user panel
3. Click on the "Renew" button
4. In this tab, the payment goes through the current/set tariff.
5. Select a payment period (one month or more)
6. Select a payment method and pay
7. Wait until you follow the link https://dolphin-anty.com/panel/#/overview to see that the tariff has been changed
8. Continue to work in the Dolphin Anty application.
I have a paid plan
I have a paid plan
If you have problems with saving data inside your browser profile on a paid plan - contact our support.
Websites won't open
Websites won't open
Error "This site can't be reached"
Error "This site can't be reached"
This error indicates that the site you are trying to open is blocking connection specifically from your IP, i.e. from your proxy, this happens because the proxy you are using is of poor quality and may be in a pool of addresses with undesirable IP. In this case you need to change the proxy and check the opening of the web-site.
No internet in the Browser Profile
No internet in the Browser Profile
Try to open https://www.google.com, if this web-site opened, but the one you need did not, and you have already checked the performance of your proxies, it is likely that your proxies are in the block and all sites may not open. There are databases that sites rely on, and if your proxy is suspected, then sites will block them and therefore do not give the opportunity to partially open them. Such proxies should only be replaced.
If there is no internet on any site, even https://www.google.com, then you may be hindered by third-party software like SocksEscort Socksifier. In case of having this program on your PC you need to reinstall it and LSP certificate disabled.
ERR_BLOCKED_BY_CLIENT
ERR_BLOCKED_BY_CLIENT
Try to open https://www.google.com, if this web-site opened, but the one you need did not, and you have already checked the performance of your proxies, it is likely that your proxies are in the block and all sites may not open. There are databases that sites rely on, and if your proxy is suspected, then sites will block them and therefore do not give the opportunity to partially open them. Such proxies should only be replaced.
If there is no internet on any site, even https://www.google.com, then you may be hindered by third-party software like SocksEscort Socksifier. In case of having this program on your PC you need to reinstall it and LSP certificate disabled.
The camera in BP doesn't work
The camera in BP doesn't work
Try the following steps:
In the profile settings you need to set the WebRTC parameter as Real;
In the browser profile, go to the website
https://www.onlinemictest.com/webcam-test/;Press "Test Camera";
The site will ask you for permission to use the camera on the site;
After you enable it, the camera should start and the test should be enabled;
Also check the camera on this site in an ordinary browser.
Captcha is not loading
Captcha is not loading
If CAPTCHA is not loaded on any of the sites when working in the browser profile, it means that your internet provider is blocking the work of proxy, and you need to enable VPN on your PC to enter the browser profile to pass CAPTCHA.
After login you can disable VPN.
You can try this VPN:
https://1.1.1.1/ or https://vpn4test.com