Application doesn't launch
Application doesn't launch
Without an error
Without an error
If the app doesn't open and there are no errors, try checking the following possible solutions ⬇️
1) Exclude the influence of third-party software and network
Make sure that other programs, like VPNs or network utilities, are not blocking the app's access. Try disabling the VPN if it's on, or conversely, enabling it to change the network for testing.
2) Disable Antivirus
Check if your antivirus is blocking the app or its components. If you suspect this, add the program to the antivirus and firewall exceptions, or uninstall the antivirus and reinstall the app.
3) Check Windows components
Run a system diagnostic using the command: sfc /scannow
This will check and repair damaged system files that may interfere with the app's operation.
4) Issue due to insufficient registry permissions
When there are restrictions on editing the registry on the system, the program may not gain access to the necessary keys to launch. In this case, access to the MachineGuid key was blocked, which may prevent the program from starting.
How to remove restrictions on editing the registry
How to remove restrictions on editing the registry
There are three options for removing restrictions ⬇️
1. Removing restrictions via the Local Group Policy Editor (Windows Pro and higher):
Press
Win + R, typegpedit.msc, and press Enter.Navigate to: User Configuration → Administrative Templates → System
Find the parameter "Prevent access to registry editing tools", double-click on it.
Set the value to "Disabled" and click "OK".
Restart your computer for the changes to take effect.
2. Changing registry access permissions:
Press
Win + R, typeregedit, and press Enter.Navigate to the desired branch, for example,
HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Cryptography.Right-click on the folder and select "Permissions".
Give the user account Full Control.
Click "Apply" and "OK".
3. Removing restrictions via Command Prompt:
Open Command Prompt as Administrator.
Enter the following command:
cmd
с
REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableRegistryTools /t REG_DWORD /d 0 /f
After that, restart the computer.
Application is not downloading
Application is not downloading
Why this might happen ⬇️
The installer file might not be downloading due to restrictions from your internet service provider. This could be related to blocking certain domains or files.
What you can do ⬇️
To bypass this restriction, try downloading the file via VPN. For example, enable any available VPN, refresh the website, and try downloading again.
You can also use direct download links for Dolphin{anty}.
How to update the app
How to update the app
Dolphin{anty} updates automatically as soon as a new version is released. If you need to update manually, simply download the installer from the official website or via direct links 🔗
The core of the browser also updates automatically within the app. You can find more information about the core update process here 👈
White/Black screen on launch
White/Black screen on launch
If a white or black screen appears when launching the app, it means the interface couldn’t fully load for various reasons.
Possible solutions ⬇️
Network changing
Network changing
Install a VPN, run and enable it, then start Dolphin{anty} and check how everything works. For example, we use Warp VPN for testing.
Try changing the network (Wi-Fi) or share the internet from your phone to the PC (create a hotspot).
Clearing the cache
Clearing the cache
Windows 🖥️
Windows 🖥️
Completely close Dolphin{anty}
1. Press WIN+R
2. Type %appdata%
3. Go to the path: Roaming - dolphin_anty - Cache
4. Delete all files in the "Cache" folder
Run the program and check.
MacOS 💻
MacOS 💻
Completely close Dolphin{anty}
1. Press CMD + Space
2. In the appearing bar, type: ~/Library/Application Support/dolphin_anty/Cache
3. Click on the "Cache" folder that appears below the input bar
4. Delete all files in the "Cache" folder
Run the program and check.
Installing on Linux/Ubuntu
Installing on Linux/Ubuntu
Detailed instructions are available here: Installing the app on Linux
To install Dolphin{anty} on Linux, simply follow these steps through the terminal:
Grant execute permissions to the file:
chmod +x path_to_file/dolphin-anty-linux-x86_64-latest.AppImage
Run the file with the command:
./dolphin-anty-linux-x86_64-latest.AppImage
Note that the dot before the slash (
./) is mandatory. After running it, the Dolphin{anty} window will open, and you can start working.
Helpful links
Helpful links
Links for the application
Links for the application
VPN
VPN
Warp VPN or PlanetVPN