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Application📕
Updated over 3 weeks ago

Application doesn't launch

With an error

All the most common startup errors are described in this article 👈

Without an error

If the app doesn't open and there are no errors, try checking the following possible solutions ⬇️

1) Exclude the influence of third-party software and network

Make sure that other programs, like VPNs or network utilities, are not blocking the app's access. Try disabling the VPN if it's on, or conversely, enabling it to change the network for testing.

2) Disable Antivirus

Check if your antivirus is blocking the app or its components. If you suspect this, add the program to the antivirus and firewall exceptions, or uninstall the antivirus and reinstall the app.

3) Check Windows components

Run a system diagnostic using the command: sfc /scannow

This will check and repair damaged system files that may interfere with the app's operation.

4) Issue due to insufficient registry permissions

When there are restrictions on editing the registry on the system, the program may not gain access to the necessary keys to launch. In this case, access to the MachineGuid key was blocked, which may prevent the program from starting.

How to remove restrictions on editing the registry

There are three options for removing restrictions ⬇️

1. Removing restrictions via the Local Group Policy Editor (Windows Pro and higher):

  • Press Win + R, type gpedit.msc, and press Enter.

  • Navigate to: User Configuration → Administrative Templates → System

  • Find the parameter "Prevent access to registry editing tools", double-click on it.

  • Set the value to "Disabled" and click "OK".

  • Restart your computer for the changes to take effect.

2. Changing registry access permissions:

  • Press Win + R, type regedit, and press Enter.

  • Navigate to the desired branch, for example, HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Cryptography.

  • Right-click on the folder and select "Permissions".

  • Give the user account Full Control.

  • Click "Apply" and "OK".

3. Removing restrictions via Command Prompt:

  • Open Command Prompt as Administrator.

  • Enter the following command:

cmd
с
REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableRegistryTools /t REG_DWORD /d 0 /f
  • After that, restart the computer.

Application is not downloading

Why this might happen ⬇️

The installer file might not be downloading due to restrictions from your internet service provider. This could be related to blocking certain domains or files.

What you can do ⬇️

To bypass this restriction, try downloading the file via VPN. For example, enable any available VPN, refresh the website, and try downloading again.

How to update the app

Dolphin{anty} updates automatically as soon as a new version is released. If you need to update manually, simply download the installer from the official website or via direct links 🔗

The core of the browser also updates automatically within the app. You can find more information about the core update process here 👈

White/Black screen on launch

If a white or black screen appears when launching the app, it means the interface couldn’t fully load for various reasons.

Possible solutions ⬇️

Network changing

  1. Install a VPN, run and enable it, then start Dolphin{anty} and check how everything works. For example, we use Warp VPN for testing.

  2. Try changing the network (Wi-Fi) or share the internet from your phone to the PC (create a hotspot).

Clearing the cache

Windows 🖥️

Completely close Dolphin{anty}

1. Press WIN+R

2. Type %appdata%

3. Go to the path: Roaming - dolphin_anty - Cache

4. Delete all files in the "Cache" folder

Run the program and check.

MacOS 💻

Completely close Dolphin{anty}

1. Press CMD + Space

2. In the appearing bar, type: ~/Library/Application Support/dolphin_anty/Cache

3. Click on the "Cache" folder that appears below the input bar

4. Delete all files in the "Cache" folder

Run the program and check.

Installing on Linux/Ubuntu

Detailed instructions are available here: Installing the app on Linux

To install Dolphin{anty} on Linux, simply follow these steps through the terminal:

  • Grant execute permissions to the file:

chmod +x path_to_file/dolphin-anty-linux-x86_64-latest.AppImage
  • Run the file with the command:

./dolphin-anty-linux-x86_64-latest.AppImage
  • Note that the dot before the slash (./) is mandatory. After running it, the Dolphin{anty} window will open, and you can start working.

Helpful links

Links for the application

VPN

Warp VPN or PlanetVPN

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