Actions to take if users have not received their Doorway Welcome Email:
Ask your users to check their ‘spam’ or ‘junk’ email folders.
Resend their Doorway via the Cards & Users Page: https://app.doorway.io/cardholders
Get the users to access their account via their Home Page: https://app.doorway.io/home
If they’re still having issues, please get in touch with the Doorway Support Team either via the chat button on our website or web app, or email us at support@doorway.io