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I don't recognise transactions
I don't recognise transactions

What to do if you notice suspicious transactions on your dosh card

Rebecca from Dosh avatar
Written by Rebecca from Dosh
Updated over 3 months ago

Each transaction you make with your dosh card sends a notification to your smartphone. This is a great way for us to confirm your purchase, and will also alert you to any suspicious transactions.

If you notice any transactions in your dosh app transaction list that weren't made by you, please place a Temporary Lock on your card immediately. You can do this from the Card section of your app.

Then, please select Lost or Stolen, and follow the steps to permanently cancel your card, report the activity and order a replacement card. Please note, there is a replacement card fee of $15.


NEED HELP? LET US KNOW!

If you're stuck, just tap on the Support icon from the Home Screen in your dosh app or hit the blue messenger icon on the bottom right of your web browser and reach out to us. We're here to help!

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