सीधे मुख्य कॉन्टेंट पर जाएं

Account access aur login help

Kya aapko apne Doto account mein login karne mein dikkat ho rahi hai? Yahaan dekhiye kya karna hai.

S
Sarah द्वारा लिखा गया
2 हफ़्ते पहले अपडेट किया गया


⚠️ Kab hota hai yeh:

  • Galat email daala gaya ho.

  • Purani Doto app version ho

  • Server ya network ka issue ho

  • Security reasons ke wajah se login block ho gaya ho (baar-baar galat attempts ki wajah se)


Fix karne ke steps:

🔍 Apni login details check karein

  • Pukka karein ki aapke email address mein koi typo na ho.

  • Yaad rakhein: ab login passwordless hai. Jab bhi aap login karenge, aapke email par ek 6-digit code aayega.

✉️ Code nahi mila?

  • Apna Spam, Junk, ya Promotions folder check karein.

  • Confirm karein ki aapne sahi email daala hai.

  • Agar email registered nahi hai, toh ho sakta hai ki aapne usse abhi tak account nahi banaya hai.

⬆️ App update karein

  • Apne App Store ya Play Store par jayein.

  • Doto app ko latest version par update karein.

🧹 Cache saaf karein

  • Agar login ki problem chalti rehti hai, toh app ya browser ka cache saaf karein.

📶 Stable internet

  • Pukka karein ki aapka connection stable aur fast hai.


🤝 Ab bhi help chahiye?

Agar ab bhi account access nahi ho raha, toh please contact karein:
support-mu@doto.com Hum aapki madad karenge secure tarike se access recover karne mein.

क्या इससे आपके सवाल का जवाब मिला?