Agar aap MT4 ya MT5 par trading karte waqt issues face kar rahe ho, toh aap akelay nahi ho. Bahut saare traders ko connection errors ya trade execute na hone jaisi problems hoti hain. Yahaan ek simple guide hai real examples ke saath jo aapki help karegi issues ko jaldi fix karne mein.
🔌 Platform Shows “No Connection” or “Waiting for Update”
Matlab:
Platform trading server se connect nahi ho paa raha. Aap trade nahi kar sakte ya live prices nahi dekh sakte.
Example:
Aap MT4 open karte ho, EUR/USD check karne ki koshish karte ho, par kuch load nahi hota aur corner mein “No connection” likha hota hai.
Kya karein:
✅ Internet check karo – koi bhi website kholke dekh lo chal raha hai ya nahi.
✅ App ko band karo aur dobara open karein.
✅ Sahi account number, password, aur server ke saath login karein.
✅ Dusra Wi-Fi ya mobile data try karein.
🔑 Error: "Invalid Account"
Matlab:
Login details ya server galat hai.
Example:
Aap login karte ho, par platform “Invalid Account” dikhata hai. Aap password dobara check karte ho — sab theek lagta hai, lekin server galat select kiya tha.
Kya karein:
✅ Wahi server use karein jo Doto ne welcome email mein diya tha.
✅ Login number aur password carefully copy-paste karein.
✅ Zarurat ho toh Doto account se password reset karein.
❗ Aap Trade Karne Ki Koshish Karte Ho, Par Woh Nahi Hota
Matlab:
Order reject ho raha hai – ho sakta hai balance low ho, market closed ho, ya trade size issue ho.
Example 1:
Aap EUR/USD buy karna chahte ho, par kuch nahi hota. “Not enough money” ka message aata hai.
✔️ Aap $10 ka lot size trade karna chahte ho, lekin balance sirf $5 hai.
Example 2:
Aap Saturday ko trade open karne ki koshish karte ho, par fail ho jata hai.
✔️ Forex markets weekends par band hote hain.
Kya karein:
✅ Balance check karo – trade size thoda kam karein.
✅ Make sure karein ki aap market hours (Mon-Fri) mein trade kar rahe ho.
✅ Thodi der baad try karo ya platform refresh karein.
🔁 Price Lagataar Change Ho Rahi Hai / Platform Slow Hai
Matlab:
Platform market price ke fast movement ko handle nahi kar paa raha.
Example:
Aap trade open karne ja rahe ho, par price bar-bar jump kar rahi hai. “price changed” ka message aata hai aur trade nahi lagta.
Kya karein:
✅ Make sure karein ki internet strong aur stable ho.
✅ Platform restart karein.
✅ Chhoti lot size use karo ya order jaldi place karein.
💬 Abhi Bhi Help Chahiye?
Agar problem abhi bhi hai, toh tension mat lo — hamari support team ready hai:
🖥️ Live Chat: doto.com par
📧 Email: support@doto.com
📚 Zyada Help: Doto Help Center
💡 Smooth Trading Ke Quick Tips:
Market hours ke andar hi trade karein.
Balance aur order size dobara check karein.
Platform updated rakhein.
Stable internet use karo ya mobile data switch karein agar zarurat ho.