Accessing Your Online Course Content
If you're having trouble accessing your course materials, reference photos, or library content, here are the most common solutions:
Step 1: Verify Your Enrollment
Log into your Drawing America account
Go to "My Courses" in your dashboard
Confirm the course appears in your active courses list (look under My Live Courses and My Recorded Courses)
Step 2: Course Library Access
For Jennifer Gennari courses:
Library access is restricted to enrolled students only
Reference photos are released weekly according to the course schedule
If you see "Only available for Jen's students" - this confirms you're in the right place, but may need account verification
Step 3: Common Solutions
Clear your browser cache and try logging in again
Try a different browser or incognito/private browsing mode
Check your email for course access confirmations
Verify payment completion in your account's order history