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How to Handle Repeat Customers

This short loom video shows you how to handle repeat customers.

Laura Cuadros avatar
Written by Laura Cuadros
Updated over 3 weeks ago

1. Click on Sales Pipeline

Click on Sales Pipeline

2. Go To the Top Right Of Your Screen

Depending on your needs, select either "New Proposal" or "New Appointment."

If you need to schedule an Appointment to visit their location, select "New Appointment."

If the On-Site Visit is not required, then select "New Proposal."

Go To the Top Right Of Your Screen

If You Need To Schedule a New Appointment


3. Click on "New Appointment"

Click on New Appointment

4. Click on "On-Site Estimate"

Click on On-Site Estimate

5. Enter the Appointment Details

Enter the Appointment Details

6. Locate Contact Information and Click on "New Contact"

Locate "Contact Information" and Click on "New Contact"

7. A Drop Down Menu Will Be Displayed - Search For the Existing Customer

A Drop Down Menu Will Be Displayed - Search For the Existing Customer

8. Their Information Will Be Added

You may change the Appointment Address that was saved previously.

Their Information Will Be Added

9. Click on "Schedule"

Click on Schedule

10. A New Deal Card Will Be Created Under Estimate Scheduled

A New Deal Card Will Be Created Under "Estimate Scheduled"

If You Need To Create a New Proposal


1. Click on "New Proposal"

Click on "New Proposal"

2. Click on "New Contact"

Click on "New Contact"

3. A Drop Down Menu Will Be Displayed - Search For the Existing Customer

A Drop Down Menu Will Be Displayed - Search For the Existing Customer

4. You Can Change the Job Address That Was Saved Before

You Can Change the Job Address That Was Saved Before

5. Click on "Start"

Click on Start

6. A New Deal Card Will Be Created Under "In Draft"

A New Deal Card Will Be Created Under "In Draft"

If you have any questions, please don't hesitate to contact DripJobs customer support or the helpdesk.
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