1. Look for the Deal/Customer where the item you need to change is2. Click on the Proposal #3. Click on the Purple Name of the item4. This pop-up will show up5. Click on the name of the product6. Delete the old one and type the one you like7. Click on Save8. You will see the new name nowDeleting Items1. Click on the name of the product/service2. Click on Delete3. Your product/service will now be deleted