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How can I request a refund to my original payment method?

Find out how refunds are processed and what to expect after your return has been approved.

Written by Team Druids AM

How are refunds processed?

Once your returned item has been received and inspected, we'll process your refund in line with our Returns Policy.

If your return is approved, your refund will normally be issued to the original payment method used when placing your order.

In some circumstances and where appropriate, a gift card may be offered instead.


When will I receive my refund?

Once your refund has been processed by Druids Golf, the time it takes for the funds to appear in your account will depend on your payment provider or bank.

If you haven't received your refund after allowing enough time for your payment provider or bank to process it, please contact our Customer Service Team at tickets@druids.com quoting your order number


Can I choose a different payment method?

Refunds are normally issued to the original payment method used for the purchase.

Where appropriate, our Customer Service Team may offer a gift card as an alternative.


Need help?

Please contact our Customer Service Team at tickets@druids.com, quoting your order number.

We'll be happy to help.


Related Articles

  • Returns Policy

  • How do I return an item?

  • How do I return any item from an order when the refund portal is not accessible?

  • How can I modify my order or use store credit?

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