Returns & Refunds
Find information about returns, exchanges, refunds, faulty items, return timeframes and how your return is processed.
By Team1 author19 articles
- Can the return period be extended?
- My parcel hasn't arrived. What should I do?
- How can I request a refund to my original payment method?
- What should I do if I've received the wrong item?
- How can I cancel my order?
- How do I exchange an item?
- How do I return an incorrect item and what happens next?
- What should I do if my item doesn't fit?
- Can I add another item to my exchange?
- Do I have to pay return costs myself?
- How long does it take for a refund to be issued?
- An item is missing from my order
- When will I receive my exchange?
- Final Sale Prices – Returns Policy
- I've received a faulty, damaged or incorrect item. What should I do?
- Returning an Order | Everything You Need to Know
- The returns portal isn't working – what should I do?
- How does the exchange process work?
- Returns Policy – everything you need to know