The returns portal isn't working – what should I do?
If you're having trouble accessing or using our returns portal, there are a few things you can try.
How do I access the returns portal?
Please check that your order is still within our returns period, as outlined in our Returns Policy.
If your order is eligible for return, please access the Druids Golf returns portal using the returns link provided on our website.
You'll need your order details to start your return.
What should I do if the portal isn't working?
If you're unable to access the portal or your order isn't being recognised, please check that the information you've entered matches the details on your order.
You can also try refreshing the page or opening the returns portal in a different browser or device.
I'm still unable to create my return
If you're still experiencing problems, please contact our Customer Service Team at tickets@druids.com.
Please include:
your order number
the email address used to place the order
a brief description of the problem
a screenshot of any error message, if possible
We'll then be able to look into the issue for you.
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