What if the item I want is out of stock?
If an item is currently out of stock, it will not be available to purchase until stock is replenished, if applicable.
Unfortunately, we're unable to provide guaranteed restock dates, as these depend on production and supplier availability.
Will the item be restocked?
Some products are restocked throughout the year, while others may be discontinued and not return.
We recommend:
checking the product page regularly for updates;
signing up for back-in-stock notifications (where available);
following Druids Golf on social media for product launches and restocks; and
subscribing to our newsletter to receive the latest product updates.
What if an item becomes out of stock after I've placed my order?
Although we work hard to keep our stock records accurate, an item may occasionally become unavailable after an order has been placed.
If this happens, our Customer Service Team will attempt to contact you to discuss the available options, which may include:
choosing a suitable alternative item;
receiving store credit for the unavailable item; or
receiving a refund, where appropriate.
If we're unable to contact you after making reasonable attempts, we'll automatically issue store credit for the unavailable item and dispatch the remaining available items in your order. Your store credit will be sent to the email address used for your order and can be used on any future purchase.
Can I choose a refund instead?
If your order has not yet been dispatched, please contact our Customer Service Team as soon as possible. Where available, we'll discuss the options with you. If we're unable to reach you after reasonable attempts and your order is ready for dispatch, store credit will be issued for the unavailable item so the rest of your order isn't delayed.
Need further assistance?
If you have any questions about an unavailable item or your order, please contact our Customer Service Team at tickets@druidsgolf.com, quoting your order number, and we'll be happy to help.
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