FAQ
Frequently Asked Questions
Safety and Security when Purchasing
How can I contact you?
What Payments do you Accept?
What are the Requirements for Same Day Dispatch?
Accepted Gift Vouchers and Credit
How do I make a Purchase?
Delivery Schedule - End of the Week Delivery
What Corporate or Society Offers do you have?
Item Out of Stock?
What Courier do you use?
Missing Item?
OPTING OUT OF TEXTS OR EMAILS
Customs & Import Duties
Missing items with Trolley Order
Shoes
Do you offer Embroidery Services?
How Do I Track the Progress of my Return?
My belt is too big?
What is your Returns Policy?
Trousers leg length and waist
Can I change or add to an order?
Exchanges for incorrect or faulty items
How do I return an item?
Item wrong size/fit - exchange item for a different size
How do I track my order?
Have you not received your package?
How long does it take for a return / refund to be issued?
Clothing fit