General Support Questions
By Katie and 2 others3 authors9 articles
My policy status is “pending”, how do I change that status?
I have tenant insurance with Duuo and I'm having trouble logging into my online client dashboard
Why are you offering two different tenant insurance products?
What is a deductible?
Why am I unable to select a quote effective date beyond 30 days?
Do you offer monthly payment options for annual insurance policies?
What happens if I miss a payment for my policy? Are there NSF (non-sufficient funds) fees or late payment penalties?
Is there a discount or surcharge for choosing monthly payments?
Will my premium be guaranteed for the year, or can it change mid-term?