General Support Questions
By Katie and 2 others3 authors9 articles
- My policy status is “pending”, how do I change that status?
- I have tenant insurance with Duuo and I'm having trouble logging into my online client dashboard
- Why are you offering two different tenant insurance products?
- What is a deductible?
- Why am I unable to select a quote effective date beyond 30 days?
- Do you offer monthly payment options for annual insurance policies?
- What happens if I miss a payment for my policy? Are there NSF (non-sufficient funds) fees or late payment penalties?
- Is there a discount or surcharge for choosing monthly payments?
- Will my premium be guaranteed for the year, or can it change mid-term?