For security purposes, after registering on EasyRetro, we’re going to send you a verification link to your email. After verifying your account, you’ll be able to use our platform.
In case you didn’t receive the verification link or if the verification link it's not working, here’s what you can do:
If you didn’t receive the link, you can request a new one. To do that, access your dashboard page ( https://easyretro.io/dashboard ), and click on the “Send verification link to email” button.
After doing that, we’re going to send you another verification link to your email.
Note: Sometimes our email can get to your spam box, make sure to check your spam box.
If you have received the link but it’s not working. We recommend deleting all the verification emails you have received previously. Wait a few minutes and then request a new verification link.
We also recommend closing all windows and tabs you have opened from EasyRetro. When you receive the new link, click on it, just one time.
If the verification link is redirecting you to a blank page and it’s not working, here's what you can do: Try opening the verification link using your phone.
If you didn’t receive the verification link or if the link it’s not working (even after trying the procedures above). Please contact our Support Team so they can verify the account for you.